Tmall Partner Agency

Grow Your Business with China's Leading eCommerce Platform

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OUR TMALL (TP) AGENCY SERVICES

Tmall Partner (TP)

We are official Tmall Partner. We assist you with joining the app.

Tmall Flagship Store

We register, design and manage your flagship store on Tmall

Tmall Global Solutions

Start selling in China without a Chinese business license

Tmall Paid Advertising

Gain more visibility on Tmall with well-made advertising campaigns

China Omni-Channel Marketing

KOL, e-reputation, Banner ads, we have experts for each of these promotional strategies.

Reporting & Analysis

We monitor your shops & ads results, optimize them to get you the best ROI. Then we provide you with easy-to-digest reports.

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Our China eCommerce Case Study

We've had 9 years of experience in Shanghai, a city where most people are always on the go. We have helped many eCommerce projects succeed and we can help you too!

More About our Tmall Services

Register On Tmall & Open your Flagship Store

Let us help you with registering on Tmall. We will check if your answers to Tmall requirements and find alternatives if you don't. If your brand is allowed to be on Tmall we will take care of registering it and create a store that not only tells about your brands but that also make sure the design and UX is localized for Chinese consumers. Our goals: Make sure you have the highest conversion rate possible.

Customers Service and Store Management

Keep your customers happy with a great customers services and 24H chat to help consumers with buying an item. Your Tmall Store will have to be updated often with your new listing, listing that should be visually appealing and informative. We also help you with prepping for the many Chinese festivals and make the most out it.

Global Strategy & Branding

Selling online in China can be a challenge if your brand is unknown. To help you increase your conversion and ROI we help you with branding and storytelling. Remember that in China branding is everything, you may be the best if your field, if no one is saying it then you are no one. Level up your game with an Omni-Channel marketing strategy.

Why Choose GMA as your Tmall Partner?

The strength of our agency lies in the deep understanding of Western and Chinese cultures through the two founders. Our team is also made up of Chinese and Western experts, which gives us a unique perspective to help you reach your target market with success. We are always on top of cultural marketing trends so that we can offer effective campaigns for companies who want to grow their revenue both domestically and internationally.

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Tmall - Frequently Asked Questions

What is Tmall?

Tmall is the biggest B2C (business-to-consumer) platform in China. It was launched by Alibaba in 2010 and is the number one online sales platform in China. This e-commerce platform operates in Mainland China, Hong Kong, Macao, and Taiwan. Tmall.com enables brands to sell their products and services directly to consumers in China. In the manner of Taobao, Tmall uses Alipay’s payment system. Nonetheless, one of the main differences between Taobao and Tmall is that in the second, vendors have to be approved in order to set up a store in the marketplace. Due to its business policy, Tmall ensures authentic and premium quality products to its consumers.

What is the difference between JD and Tmall ?

As of 2021, the main differences between Tmall and JD have mainly vanished. Whether it comes to registration fees or difficulties registering your brand, both eCommerce platforms are rather similar. JD used to have a bigger focus on electronics but just like Tmall, the app is now home to thousands of brands selling FMCG. The biggest difference between these two apps as of today is the number of users which is higher for Tmall.

Should I sell on my ecommerce website or on Tmall?

To put it simply, you should have an eCommerce website as a “vitrine” but most of your sales are going to be made through a marketplace (such a Tmall) where consumers feel more comfortable placing an order. Indeed, marketplaces offer a safety net that can not be matched by an eCommerce website. A safety net that is incredibly important in the eyes of Chinese consumers.

What is a Tmall Partner?

Tmall Partner (TP) refers to third-party companies that provide services such as marketing, logistics, IP protection, technology development, content localization, and more to sellers on Alibaba’s e-commerce platforms in China.

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