Tmall Agency

Grow Your Business with China's Leading eCommerce Platform

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Shop Design

We make your shop attractive to Chinese buyers, putting your products on the best possible light.

In-platform Advertising

Tmall is a more than a store. It is a product Search Engine. We use Tmall promotion tools and Ads to help you Sell.

Off-platform Marketing

KOL, e-reputation, Banner ads, we have experts for each of these promotional strategies.

Reporting & Analysis

We monitor your shops & ads results, optimize them to get you the best ROI. Then we provide you with easy-to-digest reports.

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Case Study

Rich of 7 years experience in the vibrating city that is Shanghai we already collected many successful projects. Our success is due to our passion for great work and marketing.

More About Tmall

Register On Tmall & Create your Store

Let us help you with registering on Tmall. We will check if your answers to Tmall requirements and find alternatives if you don't. If your brand is allowed to be on Tmall we will take care of registering it and create a store that not only tells about your brands but that also make sure the design and UX is localized for Chinese consumers. Our goals: Make sure you have the highest conversion rate possible.

Customers Service and Store Management

Keep your customers happy with a great customers services and 24H chat to help consumers with buying an item. Your Tmall Store will have to be updated often with your new listing, listing that should be visually appealing and informative. We also help you with prepping for the many Chinese festivals and make the most out it.

Global Strategy & Branding

Selling online in China can be a challenge if your brand is unknown. To help you increase your conversion and ROI we help you with branding and storytelling. Remember that in China branding is everything, you may be the best if your field, if no one is saying it then you are no one. Level up your game with an Omni-Channel marketing strategy.

Why Choose GMA as your Tmall Partner?

The strength of our agency lies in the deep understanding of Western and Chinese cultures through the two founders. Our team is also made up of Chinese and Western experts. This is a positive reaction of cultural marketing in the era of the West and the Middle Kingdom.

We are also at the forefront of the latest marketing trends in China, to guarantee our customers efficient return and a return on investment.

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Tmall - Frequently Asked Questions

What is Tmall?

Tmall is the biggest B2C (business-to-consumer) platform in China. Tmall was launched by Taobao in 2010 and since its creation is the number one online sales platform in the Asian giant. This e-commerce platform operates in Mainland China, Hong Kong, Macao and Taiwan. enables brands to sell their products and services directly to consumers in China. In the manner of Taobao, Tmall uses Alipay’s payment system. Nonetheless, one of the main differences between Taobao and Tmall is that in the second, vendors have to be approved in order to set up a store in the marketplace. Due to its business policy, Tmall ensures authentic and premium quality products to its consumers.

Tmall belongs to Alibaba group which owned several online maketplaces such as Alibaba, Taobao, Tmall, Juhuasuan and AliExpress.

What is the difference between JD and Tmall ?

Once registered on Tmall, the supplier can take care of his “store”. It must manage the promotion of its brand, the delivery of its goods, the management of the customer service etc. So this option is similar to having your own website. However, you benefit from the Tmall interface. This will give you visibility and credibility with Chinese consumers. But you keep control! However, you will not benefit from all the information you might have had with your own website. JD, on the other hand, would be seen as a simple store offering a lot of products, as JD takes care of everything. So this option is very convenient! Because once your products are exchanged with JD, your role ends there. JD will buy the product in bulk and take care of the remaining tasks.

How do I know that Tmall is the right eCommerce platform for me to sales in China?

To choose between the two platforms, it is necessary to know what degree of responsibility you want to have on your goods and what degree of control you wish to keep on the e-commerce interface. If you wanted to have your own website and choose to go through these platforms as they are the most effective way to penetrate the Chinese market, then Tmall is for you. While if you don’t want to control everything, but just sell large amounts in China and let the site look after everything for you, JD will be perfect.

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